The Cruise Professionals have always had a reputation for being a very progressive company. To stay at the forefront in the luxury travel industry, we have worked hard to redesign every aspect of our business.
Each day, more and more of our business comes as a direct result of the internet. Recognizing this trend, we began looking at products to help improve the interaction with our clients.
We are announcing that Live Online Agent capabilities are a reality for The Cruise Professionals.
Today's hottest Internet topic is Online Customer Service. Much more than a chat service, we are ready to provide the most sophisticated use of this technology available in the travel industry.
Given the importance of online customer service, we have decided to ask the opinions of our site visitors before our official launch.
How would you like to see us use this new Live Agent Technology? Sales Consultation, Site Navigation? Who should have access to this tool? Should we reserve it's use for clients only?